Voice Mail Instructions

• Accessing Your Voice Mail
• Setting Up Your Mailbox, First Time Sign-in
  • Changing your PIN
  • Recording your name
  • Choosing a greeting
• Listening to Your Messages
• Message Options
• Replying to Messages
• Forwarding a Message to Someone Else
• Managing Erased Messages
• Logging on as a Different Subscriber
• Sending Messages
  • Sending a Message When You are Logged into ACS Voice Mail
• Delivery Options for Messages
• Greetings Menu
• About Recording Greetings
  • Recording a greeting for the first time
  • Changing a greeting
  • Managing your personal greeting
  • Managing your extended absence greeting
  • Managing your system-generated greetings and name recording
  • To use a system-generated greeting
  • To review or re-record your spoken name
  • Managing group account greetings
  • Managing your busy greeting
  • Managing your out of hours greeting
  • Reviewing and re-recording your our of hours greeting
  • Reviewing or changing the schedule used for your out of hours greeting
  • Choosing a standard schedule
  • Reviewing or modifying a custom schedule
  • Changing the custom schedule used on a selected day
  • Managing your shared greeting options
  • Setting all additional numbers to use the primary greeting
  • Changing the greeting options for a specific phone
  • Managing your all calls forwarded settings
  • Changing your mailbox settings
• Creating and Managing Your Group Lists
  • Adding new group lists
  • Adding new members to the group list
  • Removing members from the group list
  • Deleting the group list
  • Hearing the members of the group list
  • Recording a name for the group list
  • Reviewing existing group lists
• Hands Free and Timesavers Menu
  • Changing your autoplay settings for messages
  • Autoplay
• Managing Your Security Options
  • Changing your PIN
  • Using the fast login feature
  • Using the skip PIN feature
• Group Mailbox Settings
  • Enabling a secondary mailbox
  • Disabling a secondary mailbox
  • Adding a new secondary mailbox
  • Deleting a secondary mailbox
  • Toggling the summary settings of secondary mailboxes
• Helpful Hints
• Attendant Number

Sending Messages

Sending a message when you are logged into ACS voice mail

Throughout the process of sending a message, until the point when you have finished recording, you may return to the Main menu by pressing *. You can also press * to cancel a message if you make a mistake.

To send a message to one or more numbers, press 2 from the main menu.

1. When prompted, enter a group list number or the telephone number of the person you wish to receive the message. Press # when finished.

2. An announcement plays back the number of the recipient, or the recipient’s name if it is available.

• If you made a mistake and need to re-enter the number, press * to cancel and start again.

• If you want to add a further recipient, enter their number followed by
  #.
  
  You are then returned to the start of step 2 above.

• If you have finished entering numbers and want to continue with sending a message, just press #.

3. After the tone, record your message and press # when finished.

4. An announcement states that the message has been recorded.

• To hear delivery options, press 1.

• To send the message without changing delivery options, press #.

5. When your message has been sent, you return to the Main menu.